[Resolved]  Shoppersstop.com — Item cancelled but refund agst the same not given (In form of coupon code) wih used in thats items

Address:New Delhi, Delhi, 110043

I had placed 4 order from shopper stop online on 13 of feb, 2 cancelled due to some networking problem same day.

Order stauts (As on today is)

[protected] cancelled on 13 of feb.
[protected] cancelled on 13 of feb.
[protected] received
[protected] cancelled without any information on 24 feb.

I have coupon which 250/- each i had also used the same in 4 ordered.

They told droped a mail on customer care for new coupon codes i done the same on 15 ot feb.

But i have been waiting they don't consider my request yet (27.02.2016)

I had recevied only 1 item besides 2 order placed sucessfully on 13 of feb...

After a long wait they cancelled my 2nd item without any notice or permission on 24 of feb.

Now my 3 coupon codes pending,

But they are not providing any information...They are showing on our web side product avaiable but when we place order after long time they cancelled the same,

Very bad and poor service.

I request you pls help me in this matter. I am callin and mailing but no any solution ..

Pls hel me
Was this information helpful?
No (0)
Yes (0)
Mar 12, 2016
Complaint marked as Resolved 
email [email protected] Envelope [email protected] Phone 022-66486648 (9am to 9pm) | Toll Free 1-800-209-6648
ShoppersStop.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

HOW LONG I HAVE TO WAIT, SHOPPER STOP CUSTOMER SUPPORT TEAM NOT CONSIDER THE SAME.

I Don't Received any mail from shopper stop side...they don't given me coupon.

Pls help me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppersStop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    714
    Pending
    0
    Resolved
    210
    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all ShoppersStop.com contact information