[Resolved] Shoppersstop.com — mistake in account number for refund

prativa rai

from Aurangabad, Maharashtra

Address:	737132
Website:	www.shoppersstop.com

I had placed an order of 4 items out of which 2 items i had returned. The two products were picked up separately. For the 1st product refund process was initiated and the amount was also deposited (I received the mail) but the account number to which the amount was refunded was wrong.
And for the 2nd product the product has reached back but till now refund process has not been initiated.
Order no[protected]
Cas[protected]b4s0m9
Cas[protected]j3k7y1

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Nov 17, 2018

Complaint marked as Resolved

ShoppersStop.com customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

ShoppersStop.com Customer Care's response We tried calling you but no response. We shall re-try after sometime. However, we are working on you query and we shall keep you posted.

Oct 23, 2018

Updated by prativa rai My problem has been resolved. The Customer Support was very prompt in resolving my problem after this post. thanks a lot.