[Resolved]  Shoppersstop.com — neither received a product nor amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have asked for a product exchange and it has been a month, i have not received any feedback from customer care and called their twice or thrice and nor on mail.
Since a month i have not received the exchanged product and money.
Its really disappointing from shopper stop as they should take some action.

I need my amount back.
Order id :[protected]
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Oct 8, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2018
ShoppersStop.com Customer Care's response
As discussed, we are working on your refund query. We shall keep you posted.
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