Shoppersstop.com — not yet get my refund money from shopper stop

Address:

Kolkata, West Bengal, 700094

Team shopper stop
I am really confused that you people do a round round game with me. I have sent you a correct bank a/c no and ifsc code and you have said its wrong. You just droop another mail to my mail id which is clone of your previous one. Why you people prolong this simple matter??? I have doubt that you really want to bank my refund amount?
I need a solution within this wee. If its not possible for your team then give your superior/head phone no and mail id i want to talk to them.