[Resolved]  Shoppersstop.com — order no.[protected]

Address:	Bangalore, Karnataka, 560068
Website:	Www.Shopperstop.com

Its truly been a pathetic experience with shopper stop online service. I had placed the order on 24th Jan ' 18. On 26th Jan '18, I got the message from Shopper Stop that the product will be DELIVERED to you on 28th Jan ' 18 on or before 13:38 hrs.neither the product was delivered to me nor I got any communication from shopper Stop on the next delivery date. On calling customer service these guys just diconnected the call thrice when started enquiring deep about my order status.When i registered a complaint then a lady from from i guess mumbai or pune called me asking the reason for complaint and assured me that the product will be delivered by 30th Jan ' 18 end of the day. But when i didnt get it delivered again on the committedate i called again the customer care and a lady picked up and she said that it will take another 4 days to be delivered.when she notices that i have got irritated she swiftly disconnected the call. Shopper stop is gonna be a big failure if they continue the service this way.
First of all these customer service guys just bluff around on the product delivery date.they dont even know what to answer...and secondly they take hell lot of days to deliver the product...u need to do multiple follow ups to know your product status.

Over all a patheic experience...u guys will be out of market soon...just look at your competitor LIFESTYLE...they are doing a fab job in delivering the product in just 3 to 4 days plus excellent customer service and they provide accurate date of product delivery...

Shopper Stop online service is just pathetic