[Resolved] Shoppersstop.com — product not delivered after many requests

Arfa anwar

from Delhi, Delhi

Address:	New Delhi, Delhi, 110065
Website:	Shoppers stop

Order placed on 5th June2018. Products are not delivered yet. Contacted 6 times to customer care every time they assured for high priority speedy delivery and need 48 hours. They make false promises and irresponsible behaviour shown. I have ordered cosmetics for a function and now it's over so what's the use of product now? The parcel is in rohini branch Delhi for the last one week and still undelivered. Poor customer service. Pathetic delivery and cheap delivery partner. They never show up and never contact me and no SMS regarding the delivery failure

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Aug 1, 2018

Complaint marked as Resolved

ShoppersStop.com customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

ShoppersStop.com Customer Care's response As discussed, we are working on your query. Please allow us 24 hours and shall get back to you with next update.