[Resolved] Shoppersstop.com — received expired product

kan12

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411017
Website:	Shoppersstop.com

I have ordered cosmetic product online on 6th June 2018, But I received expired product 19th June. I asked customer care and based on discussion I have return that on 20th June.

After that I am continuously following them for Refund. I visited store as well, but till date no progress. I asked for credit note but they said, since the payment was done by COD, so it will be bank transfer only. I trusted them and share my bank accounts details twice. Now even after sharing details I have not received refund, Please advise.

Order #[protected]
Latest CRM # 1529900-K3T7S6

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Sep 1, 2018

Complaint marked as Resolved

ShoppersStop.com customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

ShoppersStop.com Customer Care's response As discussed, we working on your refund query. We shall get back to you within 24 hours with next update.

Verified Support

Aug 01, 2018

ShoppersStop.com Customer Care's response Thank you your confirmation on refund.