[Resolved] Shoppersstop.com — refund related

sonam29

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400051
Website:	Shopper Stop

I have ordered a product online. Due to size issues i have placed cancellation request for the same order. They have refunded as ss credits which i didn't want. I am following up to kindly refund it to original payment source but every time a they give false intimation that it will be done within within 2 days. Its been a month since i am following up with them. But they have not done anything regarding this issue. Below are complain ids for the same issue:

1) cas[protected]h2t8h5
[protected]
[protected]
[protected]

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Oct 12, 2017

Complaint marked as Resolved

The issue has been resolved now. Earlier they refused to refund into my credit card after continuous follow up for a month. Afterwards they called me & refunded back full amount to my credit card. Thank you.

ShoppersStop.com customer support has been notified about the posted complaint.

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Comments

prafull & chinmay

from Noida, Uttar Pradesh

SS- Shipra Mall, Indirapuram
Item-Fossile wrist watch.

DOP-3rd May 2017
Given for repair 12/09/2017
slip no-2060
complaint- No fixed time line for return.
feels like getting cheated by SS.

Need a revert urgently on [protected]