[Resolved]  Shoppersstop.com — regarding the refund

Address:Jodhpur, Rajasthan, 342008
Website:www.shoppersstop.com

I have bought an item on shoppersstop web portal on 6 aug 2018. For some reason i had to return the item so pick up was arranged from the company on 9 aug 2018. I got sms that we have received the item in our warehouse and after post quality checks, refund will be initiated finally on 29 aug 2018 i received the sms that refund has been initiated and will reflect in 2-3 days into your bank account. Today is 10 sep 2018 and after repeated calls and emails i haven't received any refund. My refund is for 2799/-.

This is the worst customer service i have ever experienced. I can call this 'simply pathetic'. I will attach the return receipt with this message.
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Oct 20, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
ShoppersStop.com Customer Care's response
We are working on your query and we shall keep you updated on the refund status.
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    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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