Shoppersstop.com — relieving issue

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	Corporate.shopperstop.com

I worked in shoppers stop from 6th june 2016 through campus recruitment and gave resignation on 5th january 2017, hr made me exit from company and promised me to give relieving letter after when i called they told hr resigned from job wait until new hr comes till today i tried but still they have not provided me relieving letter and no settlements and no single response i have to provide that to my present employer as my confirmation is on 10sept. Please help me with it.
Emp no.53694
Ssl cyberabad