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[Resolved]  Shoppersstop.com — safari bags

I have made a complaint of faulty trolley bag brand "safari" i have given this bag to customer care center @ vr mall, surat on 21.4.19 but the complain has not even solve in one and half month when ever i call at customer care they just tell us that new bag will be delivery at home but till now no new bag has come to my place.
Now i think this is my last call if within one week if complain is not solve i have to go at consumer legal astion making us fool.

safari bags
Complaint marked as Resolved Jul 7, 2019

Complaint Status


[Jun 02, 2019] ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
ShoppersStop.com Customer Care's response Jun 03, 2019
We are working on your query and shall keep you posted on the status.
Updated by darshu0806 Jun 06, 2019
i had complaint...but their no response from any side...what should i do please tell me
Updated by darshu0806 Jun 18, 2019
i had complain in your fourm on 1st june no response has been taken till now...please help what should i do now...
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    Customer satisfaction rating
    39%
    Complaints
    502
    Pending
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    Resolved
    196
    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064