Shoppersstop.com — scarf (craft router/no co)

Address:	Bangalore, Karnataka
Website:	www.shoppersstop.com

As a regular customer of shoppers stop, i was shocked to receive a damaged shawl which i purchased from the airport for a distinguished colleague. It was returned to me with bad remarks and i stared at her dumfounded. I travel to more that 5 countries a month and never have i been so disappointed by shops in the airport. I was enraged by this despicable situation. I am writing immediately after discovering this situation late after work because i am very angry.

As a tax paying citizen i am ashamed to represent this country. Corporations like shoppers stop should be denied the honour of having an outlet in the airport. Kempagowda airport is the 35th busiest airport in asia. It handles over 22.2 million passengers a year. Out of which i bet tourists are plenty. Imaging them buy such a product to take home to family and friends as a souvenir. What do you think would be the stained reputation of the country? Low quality industrial mess? Do you want them to take with them the memory of cheating? Is that what you want them to think? Such situations shadow the great nation for which our ancestors gave up their life.

You are deceiving the customers who used to trust this brand. After paying such a high price expecting quality, after paying so much gst, you have betrayed my trust and pulled down my reputation in the entire company.

Have no doubt, i shall make sure this reaches many …after all facebook and media today is meant to prevent such situations. As a holder of ph. D.in law i take this as a personal insult.

I expect you to get back to me immediately with an official apology for your incompetence. Make no mistake i shall pursue this closely, especially the next time i visit bangalore soon.

I expect a new piece sent to my home in bangalore. I refuse to spend my money to drive all the way to the airport for your mistake and blunder.

Expecting your reply.

Greatly disappointed.