Shoppersstop.com — Unprofessional and untrained staff in the makeup department | |||||
I went to purchase a maybelline concealer in shoppers stop salt lake kolkata and the staff named Lipika in the maybelline cosmetics department was highly unprofessional and untrained about cosmetics. Instead of a concealer she literally forced me to buy a newly launched "fit me stick foundation" which wasn't even a close to what I was looking for !! Once I got back home and looked at the newly launched product details in the company website it absolutely says it is a foundation and not a concealer!! On calling up the store the lady kept arguing that it will serve the purpose of a concealer too!! Enough of serving their respective targets on newly launched products and fooling people!! Or probably their staffs needs to be trained and educated enough on the products they are selling!! This is the second time in the same store they have kept such untrained staffs due to which we had faced problems!! I really need a solution to this Was this information helpful? | |||||
ShoppersStop.com customer support has been notified about the posted complaint. | |||||
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