[Resolved] Shoppersstop.com — usha - electric cooker - epc 3650 - order #[protected]

Munisubramanyam Mankula

Address:	Bangalore, Karnataka, 560036
Website:	www.shoppersstop.com

Hi sir,

I have ordered a product on 30th nov'17 (Order #[protected] through shoppers stop online and received product on 23rd dec'17 (After several follow-ups), but it's a damaged product and requested for replacement and send back to shoppers stop and received by them on 6th jan'18 and they have confirmed that they can't provide new product and reversed my amount on 16th jan'18. After waiting almost 2 months they have returned my money and just escaped as they can't provide new product.

If shoppers stop don't have the product, why they are keeping available in the website?
Are they trying to cheat customers?
Is this kind of service they provide to customers?

Regards
Muni

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Mar 15, 2018

Complaint marked as Resolved

ShoppersStop.com customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

ShoppersStop.com Customer Care's response We tired calling you but unfortunately was unable to connect with you. A detailed email has been sent to you on your registered email id. We regret the inconvenience.