Shoppersstop.com — waiting for refund since last 1 month

Address:	Pune, Maharashtra, 411048
Website:	ShoppersStop.com

I am writing this email to inform you that i had a very bad experience with shopper stop online shopping. First, i have not received the material on time and now i am waiting for my refund amount after cancelling my orders. I am doing a continuous followups with your customer care but everytime i am getting an answer that they have updated the case and i'lll receive my refund as soon as possible. Now it's been more than 1 month. Could you please let me know how much time will it take for refunding my amount.

Below are the order details :

1. Order id[protected]Order placed on 02nd aug 2018)

Cancelled / not accepted the products due to not delivered on time.

- girls peterpan collar solid asymmetrical product (2 quantity)
- girls round neck assorted layered dress with sling bag (1 quantity)
- womens round neck solid pinafore dress (1 quantity)

2. Order id[protected]Order placed on 02nd aug 2018)
- girls peterpan collar solid asymmetrical product (1 quantity)

I was placed an online order for some occasions but i have not received the delivery hence i have cancelled all my orders.

Now i am struggling for my refund. Every alternate date i am calling your customer care but no use.

I have only received below refund :

Rev of pmt id [protected] (Amount rs. 750/-)

I am requesting you to do the needful by providing my refund in original more of payment (Netbanking).