[Resolved]  Shoppingoutlet.in — Non-delivery of headphones

Address:Thane, Maharashtra, 401404
Website:www.shoppingoutlet.in

I had ordered a sony blue xb450 extra bass headphones from this website on 11/07/2016, till now they havent yet confirmed my order, the status still displayed is pending. i have made full payment through payumoney.
On 12th i contacted a person name sana through their chat service she said my product will be shipped by 13 but yet no confirmation.
Please help
Order id: #40040688
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2016
Complaint marked as Resolved 
Verified Support
Nov 07, 2016
ShoppingOutlet.in Customer Care's response
Dear Customer,

Kindly crosscheck your bank account, your amount has been refunded successfully as below .

40040688 17463-Sony Blue Xb450 Extr...Whse Qty: 5
Abdul Wahid Khan Refund Complete PayUMoney Checkout Shipping Charges Rs.499 Delhivery [protected] Palghar 11/07/2016 11:47:23 PM
Complaint comments 

Comments

yes i got the refund back.. But i would like to mention that.. I got the product delivered but the product was fake so i returned it back. and after a very very very Please get the depth of my VERY :), the process by which i got the refund was very tedious...
So beware before placing an order here...
after requesting refund they would tell that according to their policy they will refund back to the website wallet only and not in my bank, so i would have to buy another fake product from the same website.
& Thank god while i was waiting for the product i had asked them to take back the product and refund me back, coz in their policy you will get refund back in your bank a/c only if you requested for Return Before the product got delivered.
and After that too they asked for soo many proof that i had requested for return before getting delivery.
So i request all please please please be careful with this website.
Theres a possibility only i had such a bad experience but taking precaution is better

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppingOutlet.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    98%
    Complaints
    40
    Pending
    0
    Resolved
    39
    ShoppingOutlet.in Phone
    +91 74 5599 9975
    ShoppingOutlet.in Address
    661/6, 3rd Floor, Central Market, Shastri Nagar, Meerut, Uttar Pradesh, India - 250004
    View all ShoppingOutlet.in contact information