| Address: | Mumbai City, Maharashtra |
Respected Sir/Madam,
I refer to the trailing mail and also to my earlier mail dated 4th April, 2017 and had informed you all that despite resolving all the querries you have closed my file on the very same ground of non submission of the documents. I have time and again requesting you all to immediately look into my matter and open my file which has been wrongfully closed by you without looking into the documents which was timely submitted by me and same is reflected with your own records, the Screen Shot of the particulars of submissions is enclosed herewith for your information which clearly shows the receipt of the required documents by you. Since I have already forwarded you the Letter from the treating Doctor and have further telepathically informed your Ms. Yogita and Ms. Kulkarni on telephone No.[protected] who has confirmed the receipt of the required letter from the Doctor on 3rd March, 2017. Further again to your same querry for the same document, I have personally visited to your Office at Sunrise Park, Thane Branch at Wagle Industrial Estate, Thane and handed over the Original letter issued by the Treating Doctor with his signature, stamp and Seal as per your querry on 25th March, 2017. Your Office at that point of time acknowledged the receipt of the said Original Letter and same has been forwarded you in the said trailing mail. Despite having submitted all the documents and clearing all the queries, you have closed my file on the same ground. I was also informed by your representative that my matter has been forwarded to the Head Office on 4th April, 2017, but however your representative has not marked CC copy of the same to me. Since then I am repeatedly chasing and following your representatives for my claim and to resolve the issue at the earliest, however every time I am told that the matter is pending with the grievance department of the head office. Please note that you have repudiated and closed my file without verifying the documents, if your office would have verified all my documents properly than you would have realised that all the documents have been provided to you as per your querry and nothing remains outstanding from my end. I therefore once again request you to immediately resolve my claim issue immediately failing which I shall be constrained to initiate appropriate legal proceeding before appropriate authority at entirely at your risk. Hope you will consider the same and expedite my claim immediately.
Regards,
Dinesh Parmar
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