Shree Maruti Courier Service — parcel delivered at wrong address

Address:

Mumbai City, Maharashtra, 400104

Needa husain memon here. I want u take a legal action on akshita who is working with shreemaruticourier ram mandir goregaon branch, she is very irresponsible with her work. My parcel which was dispatched from delhi sadarbazar on 14th has been handed to unknown lady on wrong address. I came to know this when 20th morning i got my docket no and tracked my parcel and came to know it has been delivered, for which i called 👉[protected] and came to knew it has been delivered. Firstly she wasnt knowing where it is then not confirmed with the room no where delivery incharge has handed. She gave me a lady name and contact and said talk to this no and go collect your parcel. Why will i go? For this a paid charges of air shipping? I also have her options either u send ur delivery boy to the address where he has delivered and recollect my parcel and hand it to me or else send him to my address i will personally go with the guy and get my parcel as she was not knowing the building no except room no. But she was not taking responsibility and only saying aap jaake lelo (And to my husband on phone call she said, aye kutte chal phone... The only thing he said was do ull take money to deliver to wrong address, if this happens why ull not take responsibility to arrange) but she said kutta and disconnected call. I went personally to the doorstep where they had delivered and got my parcel.. Plz do take legal action on this irresponsible lady akshita inorder to well maintain your courier service and hire some good spoken persons. Thank u