Shriram City — Staff Cheating by Settlement Trap

Loan Account No: KHMAMCM[protected]

On 20/05/2022 i have received call from shriram city chennai settlement team they ask me to pay 3500 to settle my dues and they told me like they will issue NOC within 5 to 6days if i pay 3500 and i paid to as they told (from phonepe to my loan account no) but still now they don't issue NOC and not closed my loan and i am getting calls to clear that amount too...

No one responding regarding this, even my branch manager also saying me to contact same mobile number which i receive call.

due to this issue my cibil all gone please respond as soon as possible