[Resolved]  Shriram City — complaint about shriram city employee

Address:Ratnagiri, Maharashtra

Shriram city team,

The employee of shriram city finance, branch chiplun, mr. Vaibhav ramchandra shinde, taken the amount 16500 rs, for the two wheeler loan sanction process & to provide the two wheeler from anather showroom (Dont know, he actually provides or not) on 7 april 2019.

He not yet provides any details of it or not yet contacted. Hence i told to cancel the procedure and return my amounts to me. But since last one month, he is not returning me. After the lots of follow-ups he given the cheques of 16500, which is also got bounce on 7th may 2019.

Peple having the trust with the genuin shriram city fianance, but such a useless & fake employee like vaibhav ramchandra shinde, the business goes impacted. I request you to take the strict action agaist, this chiplun brance employee. There is no need of such a fake employee to shriram finance. Dont know, hoe many employee got victim's with him. Pls help me in this matter.

Regards,
Tushar.
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May 13, 2019
Complaint marked as Resolved 
Thank you so much consumer complaint forum & Shriram Finance. The same has been get resolved after your instruction to the respective branch employee and he apologized with the returns on 13 May 2019. Kindly apologize him. Looking for such a better service for customers to resolve their issues. Again thanks.
Shriram City customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hai, am ANUMULA MAHESH BABU I have taken a two wheeler loan from you on Jan 2018 my loan number is

THRURTW[protected]
It is completed on 06 06 2019

And my loan EMI date is every month on 5th. I paid every month EMI before on 5th.i will get salary on last day of every month mean 31st, 30 alikes. I used to pay every month EMI before the time.i paid 8 EMI'S through your SHRIRAM CITY app from Google Play Store before 5th. I got every month call from your employee for enquiring about EMI payment.He didn't discussed that makes you check bounces.Totally I paid 8 EMI'S through your SHRIRAM CITY APP from Google Play Store.it made me 8 cheque bounces each cheque bounce charged me 500, 8*500=4000 & bank charges for one EMI cheque bounce 250, 250*8=2000.
I paid 2000/- which is charged by bank. But I don't wanted to pay 4000/- which charged by you. Even there is no single statement in your agreement paper, that if selected EMI payment from bank account that should be debited from your account only. So it's not my mistake it's your agreement mistake, your employees mistakes, even he did not discussed whenever making agreement.

So here, my intention is please clear my over charged amount of 4000/- which is charged by you as soon as possible.if not, I will proceed with legally by the Law.

Branch :Thorrur
Your employee name
Sandeep
As we have closed the dues for 2 wheeler 6 months ago
No call from sriram finance regarding the RC return
Since we have followed them for Noc for last 2 months they didn't make any call for that.
Very very poor customer response

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