Shriram Life Insurance — fake commitment to get policy

Dear sir/madam,
My name balaji. M from madurai tamil nadu. I get life insurance regular premium 2017 march. One of your guys asking through my mobile number the name was mathi executive (Manager name santhosh). They giving the promise to arrange business loan 5lakhs but we need 25000 rupees premium per year. I told your guys i got cibil problem. But your guys told me sir i am manager for loan section also, so i will get response. With 5days i give the 5lakh loan. Then i pay rs 25000 through neft. But till now i am not getting my loan. I need my policy amount refund as soon as possible. What i do i have proof and telephone records also give some solutions please. My phone number :[protected], policy number:np[protected]
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Sir/ madam,
My name is jeevanrekha from perundurai. I had taken a policy at April 2016. My policy no. NN[protected]. They committed me for arranging loan but after insuring Rs. 30000 they have not at all responded. And all of it the policy bond gives details that no loan can be provided with the policy. I need my money back.
swaam's reply, Apr 21, 2018
Greetings-Swaam The Helping Hands

Dear Sir/Madam

This is with reference of our telephonic communication regarding your complaint, the primary objective was to build an organization that will protect the interest of consumer and solve consumer’s complaint: A bridge between the consumer and the company. A double thronged spear, which would help the customer end his/her woes and at the same time help the company connect and serve its customers more effectively. Powered by a group of customer focused individuals, industry expertise and backed by a panel of lawyers across the country.
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