Shushrusha Hospital — consultation denial

Address:

Dadar West, Mumbai City, Maharashtra, 400028

This is with reference to a consultation sought by my son, mr. Rohit deepak agharkar today morning at about 9.15 am. He visited your hospital to take the consultation of dr. Upadhye, general physician. Please note that my son has earlier consulted dr. Shikarkhane and dr. Upadhye as well at your hospital. He wanted to consult dr. Shikarkhane but owing to his non availability till 5th march 2020, rohit wanted to show his pathology reports to dr. Upadhye.
The receptionist at your opd flatly refused to give rohit the appointment of dr. Upadhye stating that since dr. Shikarkhane was consulted earlier, dr. Upadhye will not not see his case!!!
This is extremely disturbing and completely against the rules i feel. Here is a patient who needs to show his reports to the physician and shushrusha hospital opd flatly refuses on very flimsy grounds. This is extremely serious. This means shushrusha hospital does not value the heath of a patient and is more worried about weird protocol. Does this mean that the patient can suffer till dr. Shikarkhane returns on 5th march? God forbid, but who will be responsible if some emergency arises in the intervening period? I will definitely hold shushrusha hospital responsible in all fairness.
I will also report this incident to the ima to seek justice. Please understand the importance of the health of a patient and that ranks above all other considerations surely.