[Resolved] Shwas Homes — Aqua city - dual core

 
1 Review
Ernakulam, Ernakulam District, Kerala, India
User
 NRImallu
Had purchased a small unit in the Shwas Dual Core Project in 2010.
- the company collected all dues for the complete project as of 2013.
-in 2014 the company asked an additional Rs 1, 45, 000 for a small studio flat saying these are the costs required to pay the Electricity board and details of expenses could not be shared as its confidential. Customers who did not pay were cancelled.
-In 2015 they arranged an handing over ceremony, much published in the website but the apartments were without electricity and the stipulated furnishing.
- Even at end of 2016 (December) there is no electricity in the building. No owner is allowed to enter the building due to this reason.
- the company management is unable to give a date when electricity will be provided or owners allowed to enter the building.
Complaint marked as Resolved Feb 9, 2017

Complaint Status


[Dec 22, 2016] Shwas Homes customer support has been notified about the posted complaint.
Verified Support
Shwas Homes Customer Care's response, Jan 09, 2017
Hi Sir,

We deeply regret for the inconvenience caused. Kindly share your contact details; our customer care department will contact you regarding the matter.
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    Customer satisfaction rating
    88%
    Complaints
    17
    Pending
    0
    Resolved
    15
    phone
    +91 48 4416 6000
    location
    Ground Floor, Shwas Mystic Heights I, Kaniyampuza Road, Eroor PO, Cochin, India - 682306
    Shwas Homes - Aqua city - dual core