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[Resolved]  Siemens Home India — bad customer service

Highly disappointed with customer service. 2 months back after paying service charges again within two months the dryer stops working. After placing a complaint they say i have pay the visit charges again as validity is 1 month.. So what if a technician purposely does repair it properly am i supposed to pay charges every 2 months. The cost of service is more than the cost of machine. Highly disappointed with after sales service. I have already shifted from my siemens machine to samsung. Was fed up with the service.. Looks like same for dryer.
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Nov 4, 2019
Complaint marked as Resolved 
Siemens Home India customer support has been
notified about the posted complaint.
Verified Support
Oct 03, 2019
Siemens Home India Customer Care's response
Dear Neha Surana-Phadnis,

We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@siemens-home.com or contact us on[protected] so that our team can get in touch with you soon.

Regards,
Siemens Home Appliances Team
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I bought the product of Siemens DOL Starter on 9.10.2019 through BESTO MART TYPE: 3TW7291-1A*77 7.5HP/5.5Kw -Relay Range is 10-16Ams,

But Received 5 HP/3.7 Kw - Relay range Same, they over write on the box and changed the Relay. i dont know how its come like this. i have have dought its Orginal SIEMENS Product

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    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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