[Resolved] Siemens Home India — bad customer service | |||
Highly disappointed with customer service. 2 months back after paying service charges again within two months the dryer stops working. After placing a complaint they say i have pay the visit charges again as validity is 1 month.. So what if a technician purposely does repair it properly am i supposed to pay charges every 2 months. The cost of service is more than the cost of machine. Highly disappointed with after sales service. I have already shifted from my siemens machine to samsung. Was fed up with the service.. Looks like same for dryer. Was this information helpful? | |||
Nov 4, 2019 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Siemens Home India Customer Care's response Dear Neha Surana-Phadnis, We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@siemens-home.com or contact us on[protected] so that our team can get in touch with you soon. Regards, Siemens Home Appliances Team | |||
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Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
But Received 5 HP/3.7 Kw - Relay range Same, they over write on the box and changed the Relay. i dont know how its come like this. i have have dought its Orginal SIEMENS Product