[Resolved] Siemens Home India — bad customer service
NNeha Surana-Phadnis on Oct 1, 2019
Highly disappointed with customer service. 2 months back after paying service charges again within two months the dryer stops working. After placing a complaint they say i have pay the visit charges again as validity is 1 month.. So what if a technician purposely does repair it properly am i supposed to pay charges every 2 months. The cost of service is more than the cost of machine. Highly disappointed with after sales service. I have already shifted from my siemens machine to samsung. Was fed up with the service.. Looks like same for dryer.
Complaint marked as Resolved Nov 4, 2019
[Oct 01, 2019] Siemens Home India customer support has been notified about the posted complaint.
Verified SupportSiemens Home India Customer Care's response Oct 03, 2019
Dear Neha Surana-Phadnis,
We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@siemens-home.com or contact us on[protected] so that our team can get in touch with you soon.
Siemens Home Appliances Team
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