Siemens Home India — commissioning & handing over after the, demo, of fire alarm system pa, system cctv & access control at fr. agnel engineering college pr

Address:	400614
Website:	siemens equipments for engineering college

Dear sir,

Referring to the above subject matter, we are hereby informing you that we had placed order for supply of fire alram system, pa system, cctv & access control for fr. Agnel engineering college project at vashi.

The said equipments are installed, tested & commissioned as per the guidance of m/s. Siemens’s engineer. However after the commissioning of all the above fire alarm system is not functioning properly since time of commissioning. Also 20 nos. Of cctv cameras were purchased & commissioned out of that 8 nos. Of cctv cameras are not non-functional. Same has been informed to the concerned engineers of m/s. Siemens who are dealing with us namely mr. Niranjan & mr. Jetendra.

Further we want to bring to your notice that fr. Agnel engineering college administration is very much disappointed for non-functioning of fire alarming system, cctv cameras. After repeated reminders and telephonic follow-ups with m/s. Siemens for rectification of above commissioned faulty equipments, no heed is given to our requests. That too equipments purchased from reputed firm like m/s siemens are not providing the services after sales.

As more than 1500 students are studying in the college & if any unforeseen scenario takes place, m/s. Siemens will be held responsible for non-functioning of fire alarm system & cctv cameras. We are been requesting every person of m/s. Siemens who are responsible for commissioning & handing over after the demo to handover the drawings & reports of fire alarm system, pa system, cctv & access control so that further maintenance can be done as per the submitted drawings & report. Same is not been done.
Also we have conveyed to m/s. Siemens’s responsible engineers that once the commissioning is over & till the guaranty period same will be taken care by separate team of m/s. Siemens. Same has not been done from your end. Neither any contact number is provided to us. Name of the m/s. Siemen’s representatives whom we were in touch with are as follows:-

1) mr. Chittaranjan sahoo (Mob no. [protected])
2) mr. Niranjan (Mob. No. [protected])
3) mr. Jintendra (Mob. No. [protected] / [protected])

Main panel of fire alarm system is on non-working condition after 8 days of commissioning of the same. Details of the same are as under :-

Siemens invoice no : [protected] dtd 25.03.2014
Siemens ref. No. : ejr-[protected]
Customer no. : 40209956
Description of goods :[protected],
S54400-c5-a1\fca2050-us 504-point sys
Al:9x9999 eccn : ear99
Delivery note : s17in[protected] dtd. 25.08.2014
Gross price : 140005/- + cst @ 2% against form “c”

In view of the above, we are once again requesting you to kindly look into the matter and resolve the above issue immediately without further delay and provide us the contact details of the present concerned representative so as to enable us for the smooth follow-up with them for rectification of above mentioned equipments..

Thanking you,

Yours faithfully,
For leena electro mechanical pvt. Ltd.

Kedar puranik ([protected])

[protected] / [protected]