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[Resolved]  Siemens Home India — dishwasher - siemens

I made a complaint for Dishwasher as it was not working properly. The engineer, Mr. Mulla visited on 1st June vide job card No[protected] . But problem continued . So I again lodged the complaint and engineer, Mr. Milind visited on 7th June 2019.
He informed that some part to be ordered which he said he has already ordered . He informed that on receipt of this part, he will visit again and rectify/repair the machine.
Nobody visited till date i.e. 21st June, that is after 14 days !!!
I in between again called up the toll number and she told that the complaint will be passed on .
I request you to take up the matter on the top priority .
Hoping that matter will be resolved immediately.
I would appreciate a line of conformation from end .

Regards

Deepak Shah
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Jul 25, 2019
Complaint marked as Resolved 
Jun 21, 2019

Complaint Status

Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Siemens Home India Customer Care's response
Dear Deepak A Shah,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Siemens Home Appliances Team
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    Siemens Home India
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    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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