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[Resolved]  Siemens Home India — dishwasher - siemens

I made a complaint for Dishwasher as it was not working properly. The engineer, Mr. Mulla visited on 1st June vide job card No[protected] . But problem continued . So I again lodged the complaint and engineer, Mr. Milind visited on 7th June 2019.
He informed that some part to be ordered which he said he has already ordered . He informed that on receipt of this part, he will visit again and rectify/repair the machine.
Nobody visited till date i.e. 21st June, that is after 14 days !!!
I in between again called up the toll number and she told that the complaint will be passed on .
I request you to take up the matter on the top priority .
Hoping that matter will be resolved immediately.
I would appreciate a line of conformation from end .

Regards

Deepak Shah
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Complaint marked as Resolved Jul 25, 2019

Complaint Status


[Jun 21, 2019] Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Siemens Home India Customer Care's response Jun 24, 2019
Dear Deepak A Shah,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Siemens Home Appliances Team
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    Siemens Home India
    Customer Care Service
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    Siemens Home India Phone
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    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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