Siemens Home India — refrigerator complaint not solved since months.

Address:

395009

Hi,
I am from surat, gujarat. I had placed complaint regarding refrigerator cooling issues to the respective siemens service provider in the city.
Every time they send some guy after 10 days to check the problem, and say that some part is to be replaced and we have them replaced as they say. But the main problem of cooling doesn’t get solved. Every time they charge 800/- rs service charge and get some part replaced but the main problem of cooling stays there itself.
Now it’s high time and frustrating us. This is the dumbest and pathetic company that i have come through the whole lifetime. I do not recommend anyone to buy siemens products.

After spending a huge amount buying siemens products, the service is not guaranteed to customers and problems are not being solved.
They just loot the customers in name of service.

Anyways, if my message reaches company headquarters, please take some action on your surat, gujarat, india service providers because your company will eventually be vanished from the city if this happens regularly.

And i own 6 kitchen appliances of siemens. But would not recommend anyone now.
See to it and please take some serious action.!!