[Resolved]  Siemens Home India — Regarding cloth dryer

Address:

Chennai, Tamil Nadu

hi
my name is Buvana Ramesh. based in chennai.I bought my dryer model number 34V100HE, 7kg capacity on 6.11.2010.i made a complaint on 9 may 2015 and the complaint number they gave is[protected]. the service person by name Santhosh came and told that circuit board needs to be changed.and i agreed to pay the the charges 9990 since my machine is out of warranty, for the board.after making several calls to jansi she sent the tecnicianand he came with a wrong board, after that they r not picking the calls or even if they pick they tell that spare is not ready, Seimens is known to keep the spares for more than ten years, while buying they higlight this point.but i am wondering the electronic giants of germany or not able to supply a circuit board for a 4 yrs 7 months old machine.The service support done on time will bring more customers not the other way siemens should realise it.