[Resolved]  Siemens Home India — regarding installation and no response

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304hiiu

I dr n k yadav had purchased siemens washing machine and dishwasher in last week of february 18. Installation was done. I noticed leakage water from water pipe connections. I lodged a complaint. I was informed that complaint will be attended in 48 hrs. More than 72 hrs have passed, inspite of repeated telephone call there no response. This is poor service. Please get it attended.
Dr n k yadav
B 37, sector 93 b, noida u p
[protected]
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Apr 6, 2018
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
Siemens Home India Customer Care's response
Dear Dr. N K Yadav,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

With Regards,
Siemens Home Appliances Team
Mar 07, 2018
Updated by Dr N K Yadav
complaint has been attended.
Complaint comments 

Comments

Dear sir.
I have purchase Dish washer Machine from Kohinoor Deivery recd on 30 March 2018 till date person not visited for Installation and Demonstration.
Hence machine is ideal with unpack
After making payment.
Regards
I had ordered a siemens X ray machine 8 months back but they failed to deliver machine, so that i cancelled my order 2 months back but they are not refunding my advance amount inspite of repeated requests, They are not answering phone calls also.Such a pathetic service and cheating in the name of reputed company

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