[Resolved]  Siemens Home India — sensofresh washing machine

Terrible after sales service. Bought a senso fresh washing machine last may. It is not even a year & requires a ring replacement. Even though the machine is under warranty they want 2000/- for the ring & 500/- as service charge. Don’t understand what is the warranty for then.
I have made endless calls to the showroom as well as the seimens call centre but the issue still remains unsolved. I placed the complaint on 7th jan & yet after 20 days there is no communication from their end
Was this information helpful?
No (0)
Yes (0)
Feb 25, 2019
Complaint marked as Resolved 
Jan 25, 2019

Complaint Status

Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2019
Siemens Home India Customer Care's response
Dear Urvi Sanghvi,

We apologize for the inconvenience you had with us. Please share your contact and location details here, so that our team can get in touch with you soon.

Siemens Home Appliances Team
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Siemens Home India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Siemens Home India Phone
    +91 22 6751 8000
    Siemens Home India Address
    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View Full Information