Siemens Home India — Siemens Washing machine not working

I have purchased Siemens Washing model no W/M WM 12W440IN on 6/10/2019. Suddenly my washing stooped working. I have made a complaint near about 12 days ago and there was a service engineer visit after 5 days.
He told me that your machine will be repaired with in 2-3 days. But as of now no update. I have called the siemens customer care no and they are giving reasons of covid. They are not giving me any proper date when the request will be closed. I am really very frustrated.
Siemens Washing machine not working
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Oct 24, 2020

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    Siemens Home India Phone
    +91 22 6751 8000
    Siemens Home India Address
    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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