[Resolved]  Siemens Home India — washing machine developed leak soon after the inspection by technician from ' ann's service centre'

Our washing machine was having a minor trouble (Making noise) during the spinning. As per the guidance than we got from the toll free number we contacted the local service provider ' ann's service centre'. A techinition came and inspected the machine for which we were charged ₹800. Following that it started leaking. He told us to change the drum and the shaft which would cost around ₹13000. We bought the machine four years back because of the reputation of your brand and we had a faith than it would give us good after sale service.
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Jan 4, 2018
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Siemens Home India Customer Care's response
Dear Simon Jacob,

We regret the inconvenience caused. Please share your contact and location details here or write to us on service.[protected]@siemens-home.com so that the issue can be looked into on an immediate basis.

Regards,
Siemens Home Appliances Team
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