[Resolved]  Siemens — siemens wm10k161in washing machine compliant_product not satisfied

Address:641607
Website:www.giriasindia.com

Hi team,

This is devasenapathy working in a private sector.

Mobile number:+91-[protected]

I recently bought a siemens wm10k161in-7.0 kg white washing machine from girias private limited.

Compliant description about girias pvt ltd:

Purchase date: 22-oct-2018.

Bill no: fs/tup/3281

I never seen such a worst customer satisfaction. I thought these guys for branded showroom, they have outlets over all tamilnadu.

But this is the worst branded sales showroom ever..

There is no response from the manager vijaykumar. While picking the call he will always say that he is on medical leave and i don’t know how this guy can get a 15 to 30 days leave.. And he is not picking the call from our numbers.

Compliant description about siemens:

My clothes had been tore while washing the clothes in this machine..

I filed a complaint and the guys who came from service center takes a 1st proof and send a mail to coimbatore..

And from there who came is absolutely rubbish and not giving any response to the customers.

And i don’t know his name.

And the number of the guy is [protected]. He is the person who tortured me and my family.

Am not satisfied with this product and i need a replacement. If i didn’t get any response from this side.
I will file a consumer compliant and file a case against siemens.

My mom is mentally tortured and i can get the medical certificate regarding this and i will file a official compliant soon.

Please find the below attachment bill copy.

Kind regards,
Devasenapathy b
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2019
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Siemens Home India Customer Care's response
Dear Devasenapathy Cpb,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Siemens Home Appliances Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Siemens Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    390
    Pending
    0
    Resolved
    269
    Siemens Home India Phone
    +91 22 6751 8000
    Siemens Home India Address
    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Siemens Home India contact information