[Resolved] Siemens — Washing machine - installation not done | |||||
I have purchased siemens washing machine on 8th aug'16 and received the delivery on 9th aug'16. Since then i have been following up with your customer care number [protected] for the installation, installation lock number:[protected]. Each time i call, i am told the service person will call me and visit for the installation. I even tried your regional service center in pune, they do not have courtesy to talk to customer over phone. I am left with no choice if the installation is not done today, to return back the washing machine and buy from another brand which has better service. This poor service cannot be expected from a brand like siemens. Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Aug 18, 2016 Siemens Home India Customer Care's response Dear Sir, We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Siemens Home Appliances Team | |||||
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+91 22 6751 8000
Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
Apologies for any inconvenience caused. Request you to share your concerns by writing to us at service.in@siemens-home.com or contact us on 1800 209 1850. You can also share your contact details here so that our representative can get in touch with you.
Siemens Home Appliances Team