[Resolved] Sightsavers — Constant Phone calls!

harshalives

from Pune, Maharashtra

Address:

Bangalore, Karnataka, 560093

Whether to donate to an NGO or not is my personal choice. I donate to other charities and there's only so much I can do when Sight Savers called me. I was blunt and told them I don't think I will make a donation now. Why would they keep calling me and pestering me?

Maybe I'm going to be born a blind bat for not donating to an NGO for children but that's between myself and god to decide whether I was generous or narrow minded!

Why would sightsavers CALL people and ask for donations? Where's the money for telemarketing coming from? Is it from the donations that we give?

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Aug 6, 2021

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

Mar 18, 2016

Updated by harshalives I'm also getting calls from multiple numbers. Each time I block a number on Truecaller, I get a call from another number. It's harassment!

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Comments

Sightsavers Customer Care

from Delhi, Delhi

Verified Support

Dear Harsha,

We truly understand your concern and would like to apologies for any inconvenience caused to you. We at Sightsavers are really apprehensive about such issues and so for us to be able to take corrective actions we would need to a) request you to please share your contact number with us so that it can be permanently deleted from our database and b) request for the phone number through which you were contacted so that we are able to trace back the source of the call. Once we receive this information, we assure you that you would never encounter such an issue again in the future. Once again we would like to express our concern and regret for any inconvenience caused. We look forward to hearing from you soon!

Kind regards
Sightsavers Team