[Resolved]  Simplilearn — Bad Customer Service Ticket# #00897395

Hello Harshini, (hema.[protected]@simplilearn.net)

I hope you are doing well. I am very upset customer. If you guys did not resolve my issue then I am withdrawing from this program. I am blaming you for not assisted me though out this ordeal and bad service:

1. You did not register me on time for the program which I missed the first week of lectures (8 hours)
2. I have attended the second weekend which I realized that I was behind so much which I did not have the basic and no Azure account at that time. The class was much further than I could catch easily due to my heavy work schedule and other personal responsibilities.
3. I dropped the second week which disconnected from class in 10 min. I called the customer service for help. they suggested to 'Cohost the class for next term". Which he helps through the process and created a ticket for me to wait for 24 hours then, you will be assigned to the next class.
4. I still did not hear from them.
5. If you don’t resolve my issue today, I will complain to the California Institute of Technology about such customer service.

Now, its upon you how you handle this situation. I hope you have a little sense of customer service to help me.