On 15/01/2022 I purchased PG AI course, amount was rupees 178, 500.00 The course was started on march 2022. From the first day I was feeling that this course is not for me. So I contact the sales person, Mr. Avinash Singh who sold me the course because then I didn't know the process of cancellation. Then he told me that this is too late he can not do anything. So I was helpless then and continuing course but from my heart I never with the class.
After few months within the online class I understood that if I want to get a solution then I have to contact customer care. After then from customer care of Simplilearn told me this is not possible as it is too late. So I thought what can I do with the course fee that I have already paid. After few days I emailed simplilearn for course swap in FULL STACK WEB DEVELOPMENT as I am already professional in this field. Simplilearn asked me some more price for this course. So after negotiation the price, it was rupees 11, 500 what I have to paid newly which is not related with the AI course fee and they informed me AI course rupees 178, 500.00 is not refunded, I agreed it and not expecting this amount any more to get back.
So on 29/10/2022 I paid 11, 500 rupees to simplilearn for PGP Full Stack Web Development course. After then I have realized the course contains JAVA, ANGULAR which are not required in my future carrier so I decided to cancel the course and refund my rupees 11, 500. So I raised the ticket on 2/11/2022 to cancel the course and refund my rupees 11, 500 but after so many communication they are informing me refund is not possible though this course cancellation was totally with in their refund policy. Please help me to get back money from Simplilearn.
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