Simplilearn — exam related issue | |||
I have taken itil® lifecycle expert program from simplilearn (Including exam vouchers) and finished all the courses in august 2017. After finishing courses in september 2017 i requested to get all exam vouchers at that time with the ticket numbered "121571" from simplilearn. The customer representative said me that i do not have to get all the vouchers at a time, i can get them any time even after the course expires in that ticket. Now i opened to get my vouchers with a current ticket number "182219", the customer representative requesting from me to pay extra amount because of price increase in axelos. I said "you did not inform be about this in the past, i am sure that i did not get any mail or telephone from me about this price increase in the past". The customer representative accept that but says i have to pay extra amount. Please help me, i do not want any favor, i am requesting my right that i deserved. Murat Was this information helpful? | |||
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Simplilearn customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
Reply
Hey there, we're keen on addressing this, do share your registered contact details at [protected]@simplilearn.com so we may take this forward.
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