[Resolved]  Simplilearn — Post Graduate Program in AI &ML

Kindly provide me the 1 year of live classes, Virtual Labs, and Ask Me Anything’s access to the “Post Graduate Program in AI and Machine Learning” for FREE or UPGRADE me to “MS in Artificial Intelligence” for INR 9000. That’s the only thing I can manage the most. I have no job & currently, I am in legal disputes for my ancestral property. I was the one who gave the Idea of the Learning Libraries Product which you sell in the name of the Tech Master Course, which you see in DashBoard under Certification Programs (which is also the duplicate program, which is not what I agreed upon, I can share the mail from the Simplilearn, if needed). Through this Simplilearn earned a lot.

Since I have enrolled in the Foundation Batch of the program without taking any demo classes. Also, during that time, there was no Call support for the Program in the Day time, where the Onboarding team told the Details (Do’s & don’t) of the program. This gives clarity on which program we have to Click first & which is the next. Ideally, the Prerequisites of the program should be on the top but due to the poor User Interface, it was on the last. At that time, I was doing the Evening shift & cell phones are not allowed during working hours. I ask to schedule the call during the daytime. They told me that it is not available. I was unaware of the fact that once you click on that course it will start counting like a Time bomb & you can’t pause the course even if it is open by mistake. Hence, I never used Virtual Labs, AMAs, etc. due to unawareness.

I have invested that money just based on the trust without hearing any terms & conditions. If I have known that I am gambling my money then it was better that I invested that in the Stock Market, Cryptocurrencies that have given crazy returns during the lockdown. Then I would also have taken the advantage of the Power of Compounding or else I would have easily purchased the “Apple iPhone & MacBook” with that amount. Or better I would have never opened that course or joined any physical institute instead of going online because I ended up with nothing in return.
Also, to date, there is No Pause Option in the Course, which is commonly available in the other EdTech like Scaler Academy, etc. because everybody is in a hurry to finish the course & get the certificates which they can show to employers, learners know it very well if they pause the course they have to wait for the next batch for that portion. As companies pay per batch to the teachers. So, it doesn’t matter whether it's 1 or 25 students in that batch. So, there is no extra cost involved for Simplilearn.
So kindly think about that & reward me for that. Might I give more ideas like Learning Libraries which can create meaningful value addition in your educational services through which you can make More Profits in the Future? Take it as feedback and discuss it with your Upper Management so that they can give the necessary approvals for old students regarding the program.
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Jan 19, 2023
Complaint marked as Resolved 
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Verified Support
Dec 15, 2022
Simplilearn Customer Care's response
Hi there! Thank you for the time to share your feedback. We would like to address your concerns in detail. Please share your registered contact details at [protected]@simplilearn.com and we'll check this out.
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