Mar 30, 2017
Complaint marked as Resolved The customer care section replied to my email in this way -
Dear Sheetal Arya,
We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).
To view the status of the ticket or add comments, please visit
http://simplymarry.freshdesk.com/public/tickets/2fee65cb20921be9066fca4267bbce4b804bf21000d6aa35bf90c4a26771add4
Thank you for your patience.
Sincerely,
SimplyMarry.com Support Team
The grievance team has replied in this way -
Dear Member,
Thank you for writing to us.
Below given profile id (sheetalarya) has been deleted from our website.
Regards
SimplyMarry Team
SimplyMarry.com customer support has been notified about the posted complaint.
You are saying that you are getting emails, that means you can change the password ANYTIME in 30 seconds and if you know your husband knows password, why did not change it for one FULL YEAR? Also, the physical mobile access is needed for any one to change profile even with password (For Mobile authentication) and hence it is TECHNICALLY impossible for your husband to change the profile without having your mobile in his physical possession.
From this it is very clear that for some reason you changed the profile yourself and now blaming your husband for it. To me it appears that you are trying to create fake evidences against your husband.
Please note that you will be caught in your own games as the IP address from where the profile was changed can be easily tracked and giving false information online can land you in jail for several years as per the IT act in India. Seems like you are one of those money extortionists. Madam, be careful- thieves cannot hide permanently. If you make one lie, you need to lie another 100 of them to cover the first one and in the process making it easier to catch you.
Warm Regards,
Srinivas T
There was a hostile atmosphere at home and there were lot of verbal clashes between me and my husband. I was thinking of getting separated too, but we have started talking recently and hope to resolve our differences.
I was in a disturbed state of mind and during that time, I may have created the profile in my name in July 2016.
While writing the above complaint, I was not sure about who had created the profile, but I now remember that I had done this mistake in disturbed mood.
Kindly take this as a correction and mark this change in your records. Sorry for the inconvenience.
Regards-
Sheetal Arya