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Siti Broadband

Siti Broadband — Lower internet speed than promised

I am subscribed Connect_60 plan which should provide data speed of 60mbps. But I am getting average of 20mbps. And right now it is less than 5mbps.
I have lodged several trouble-tickets but my issue is not resolved. Even nobody picks up call from customer care.
Siti/Indinet is looting money like this.

Name: Soumen Kumar Roy
account number: INDI[protected]
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    J 1/12 & J 1/15, Salt Lake Electronics Complex, Block EP, Sector- V, Salt Lake, Kolkata, West Bengal, India - 700091
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