Siti Broadband — Poor customer service

Address:Kolkata, West Bengal, 7000157
Website:www.siticable.com/index.aspx

SITI Broadband Customer support is the worst. For the past week I am having a continuous ping loss (30 -40%) when I ping their default gateway after a sluggish speed. Even pinging google .co .in results an ms reading of 110 + which is very high. I tried their customer care number for past 4 days yet nobody seems to care .No one picks the phone up and with that stupid automated voice system all I end up with is a depleted call balance. Today I tried another number which belongs to one of their staff ..he instead of listening told me to try their customer care number when I explained my situation to him he cut the call. Now I am back to square one..still figuring out what to do.These guys are cheaters.
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I'm complaining about wifi

Here are no any response by him, my wifi doesn't working from 5 days, when i call there, he always giving me excused that just we are trying & ur request forwarding.

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    Siti Broadband Address
    J 1/12 & J 1/15, Salt Lake Electronics Complex, Block EP, Sector- V, Salt Lake, Kolkata, West Bengal, India - 700091
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