Siti Broadband — Poor customer service

Address: Kolkata, West Bengal, 7000157

Website: www.siticable.com/index.aspx

SITI Broadband Customer support is the worst. For the past week I am having a continuous ping loss (30 -40%) when I ping their default gateway after a sluggish speed. Even pinging google .co .in results an ms reading of 110 + which is very high. I tried their customer care number for past 4 days yet nobody seems to care .No one picks the phone up and with that stupid automated voice system all I end up with is a depleted call balance. Today I tried another number which belongs to one of their staff ..he instead of listening told me to try their customer care number when I explained my situation to him he cut the call. Now I am back to square one..still figuring out what to do.These guys are cheaters.