Siti Cable — Always signal issue

I am from shivpur varanasi my cabel is not working properly from 16 sep 2020 always signal issues...many times I have complained to local cable operators but he did not resolve signal issue...and he says I am not liable for signal issues only company is responsible for signal issue. I always pays monthly fees but I am totally disappointed by siti digital. Also I have attached the vedio on which issue is seen easily.
Kindly provide me solution as soon as possible.
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    Siti Cable Phone
    +91 33 4002 5000
    +91 120 452 6700
    +91 80 6001 9945
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    Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City, Noida, Uttar Pradesh, India - 201301
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