Siti Cable — Bad service

Address:

743126

It always creates problem. I don't know why most of the time the internet goes off. When the end of the month comes, they slow down the internet and login page does not open many times. My package is rs. 450 p. M (786kbps).
Also while surfing the internet turns off. Its very disturbing and annoying. When i call them, they always say work is going on, it will take 2hrs to 4 hrs. While they were setting up the connection they said internet will be provided 24x7 but its not happening so. They have also replaced the previous wire with optical fibre and said that there will be no problem from then... But everything is same as it was. My neighbour has the same connection but he gets very good speed but not me... I want an action to be taken.