Siti Cable — disconnected most of the channels for the past one month even after providing my choice of channels

Address:

PURTI COLORS , 12 RAM ROAD,, BEHALA, Kolkata, West Bengal, 700061

I am a resident of behala, purti colours, kolkata. My cable operator
Sity cable, provider - hitech visual channel pvt ltd. Has disconnected mostly all channels from the last one month. They have come up with new packages of their own which does not comply with the new trai regulations. The packages they have come up with are limited and customised as per their own will. As per their packages, instead of reducing the existing cost, the cost/charges has gone up.

I had provided them with my list of channels which include 100sd/50hd channels of my choice for a network capacity fee of rs 130/- plus gst.
Additional rs 25 for every 20 extra channels, last month. They have not provided us those channels till date. As of now we are able to watch only a handful of channels (Only the free channels). They have disconnected all hd channels and most of the other sd channels as well.

Moreover they have told us that they will disconnect our connection if we do not pay them the monthly rentals.

I would like this problem to be resolved...