Siti Cable — forcefully charging extra ncf

Address:New Delhi, Delhi, 110065

Hi

My credentials are mentioned below.
I am a siticable subscriber for the last 10 yrs in delhi but for the last 30 days i have been trying to subscribe my selected channels and till date i have not been able to subscribe it. I have called the siti care several times, either they are not trained properly or they are trying to fool us. The lco is also trying to fool us by forcefully increasinge my ncf as according to the lco, whichever channel/package i select will be over and above the fixed 100 fta channels, which i dont understand. As per trai, only 26 dd channels are mandatory and when i am paying ncf of rs 130 for 100 channels then why am i not allowed to subscribe the remaining 74 channels of my choice??? They are charging extra ncf from everybody and looting the innocent public by several hundred crores... Its an organised scam.
I have also emailed my complain [ copy of the same is attached herewith] to siti nodal officers but they even didn't bother to revert, such is the pathetic condition. These scamstars are even taking the regulator for a ride because the regulator is not strong enough to safeguard the interest of the consumer.
Kindly do something.

Regards
Jyotsna
Vc no - [protected]
Email id - [protected]@gmail.com
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Comments

Our cable opareter charge is so haigh. They take 150 rs from ous. Bt i know that cable servise charge 130 + chanel price

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