Siti Cable — No cable connection , My TV off .

I am, hereby, drawing your attention to the fact that my TV off ...shows "Technical Problem".from 7th Oct. '16. though I have reported it several times to your local office at Sreebhumi, Kol -700048. Related S.Box No. C[protected] & S.Card No.[protected], My address: 106, Canal St. Ft. 2B 2nd Floor, P.O. Sreebhumi, Kol -700048. I have paid the subscription for Oct. '16 on 04.10.2016. I am sorry to say that during Pooja festival, We have been fully deprived from my genuine facility of watching T.V. due to your fault so that you should adjust my subscription for those days. Yet now my T.V. shows "Technical Problem: Pl look into the matter immediately .
Yours faithfully,
Satya Ranjan Kundu.
Mobile no. [protected]