Siti Cable — regarding 100 fta channels made compulsory by siti cable

Address:

Patna, Bihar, 800002

Sir myself md tajuddin fakahr, i am a customer of siti cables.

Sir i contacted siti cable and asked that in rs.130 pack i i want to make my choice of 100 chhanels (25 dd chhanel+ fta *+ paid chhanels) bur they replied that 100 fta chhanel has been decided by them and you can not change in it. Respected sir i like to draw your attention to suggestive packs prepared by trai published on www.trai.gov.in (Trai website) in which they have suggested packs of 100 chhanels like (1] 25 paid +75 fta channel =100 (2) 27 paid +73 fta chhanels= 100 (3) 28 paid +72 fta= 100 (4) 42 paid + 58 fta=100 (5) 13 paid + 87 fta =100

In view of above, it is very much clear from above suggestive pack of trai that customer can take 100 chhanels of their own choice (25 dd channels mandatory) either free to air or paid channels with rs. 130 pack
However, my cable service provider has refused to take advance request with my choice of 100 chhanels in rs.130 pack. However as stated above trai has already permitted to make choice of own to select fta / paid channels in list of100 chhanels of rs. 130 pack.

Requested sir to order siti cavle to allow me to make my choice of channels in rs.130 pack.