Siti Cable — Slow network speed and no reply from customer care

The worst internet I have seen. I have a 60 Mbps plan and I'm recieveing 5 to 10 mbps max speed from the past one month and I have mailed several times and tried to call but no reply. I would like to register my grievance with consumer forum if my issue is not solved within a day.
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    Siti Cable Phone
    +91 33 4002 5000
    +91 120 452 6700
    +91 80 6001 9945
    Siti Cable Address
    Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City, Noida, Uttar Pradesh, India - 201301
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