| Address: | Skechers outlet, Netaji Subhas palace, Pitampura, New Delhi |
Sir/Madam
It is informed that I had purchased a pair of Shoe from Skechers outlet at pacific mall in Netaji Subhas Palace, New Delhi. This shoe got damaged within one week (pasting of the shoes has been come out) and quality of this shoe is not adequate as the branded shoe. I immediately sent pics of this shoe and wrote a complaint to skechers, India. subsequently a ticket number 282592 was issued to me regarding my complaint. In response of this complaint, an email dated 11.07.2022 received from Balpreet kaur, customer care, skechers India that the product does not qualify for an exchange. As I request many time to Skechers outlet and try to connivance regarding the quality of the product but all my efforts goes to waste. Staff of this outlet not even listen my problem and misbehave with me.
In the view of above, I humbly submitted to look into the matter as the high valuable product of branded company can not get away with it only to say that this product does not qualify for an exchange.
Detail of the product as under:-
product company name :- Skechers India
Outlet address : At Pacafic Mall, Netaji Subhas Palace, New Delhi
Price Rs. 3, 000 (approx.)
With Regards,
Nitin Kumar,
[protected]
10, Bakoli Delhi 110036 Was this information helpful? | 
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